Warranty & Refund Policy
Cascade Container Warranty Statement
Cascade Container proudly guarantees that all WWT (Wind and Water Tight), CW (Cargo Worthy), and One Trip containers are free from functional defects and leaks for a period of one year from the date of purchase.
Under this warranty, Cascade Container reserves the right to repair or replace defective parts/products at our discretion. Defects are specifically defined as issues that impair the functionality of cargo doors, cargo door seals, or holes that compromise the container's wind and water tightness.
Please note: For cargo doors to function correctly, the container must be placed on a level surface. The responsibility for container leveling lies solely with the customer. Additionally, it's important to note that our warranty does not cover issues related to the normal wear and tear of used containers, which may include tighter doors resulting from prior usage. For customers prioritizing ease of door operation, we recommend our 'One Trip' containers. These containers typically have a smoother door function due to their minimal prior use, offering a more user-friendly experience.
Cascade Container assumes no liability for losses that may result from a defective container.
The following are excluded from warranty coverage:
- Cosmetic defects, including chipped paint and rust that does not affect structural integrity.
- Damage to container or goods incurred during handling, loading, unloading, or due weather conditions.
- Normal wear and tear.
- Custom interior and exterior paintwork.
For custom paint options, we recommend purchasing a One Trip container for best results.
Sales and Refund Policy
All container sales are considered final. We urge customers to discuss any specific needs with our sales team to ensure that the product delivered matches expectations.
No refunds are offered for modification or cost incurred due to transportation or handling.
All deposits are non-refundable.
For information regarding repairs that fall outside of this warranty, please contact Cascade Container at (541) 699 - 1985 or firstname.lastname@example.org.
There are no implied warranties beyond this written warranty.